1. Introduction & Overview
Welcome to DeeleepAI ("we," "our," or "us"). DeeleepAI operates an online digital marketplace offering handcrafted website templates, UI kits, design assets, and source code.
We are committed to maintaining the trust and confidence of our visitors and creators. This Privacy Policy details the types of personal information we collect, why we collect it, how we safeguard it, and under what circumstances we may share it.
2. Information We Collect
When you visit our marketplace or make a purchase, we may collect the following categories of data:
- Account Information: Your name, email address, username, and hashed authentication credentials.
- Transaction Records: Orders placed, items purchased, licensing tier selected, total price paid, and digital download tokens.
- Technical & Usage Data: Browser type, operating system, IP address, screen resolution, and pages visited, used exclusively to ensure responsive layout stability and performance.
- Customer Support Records: Inquiries sent via our contact forms, support tickets, and review submissions.
3. How We Use Your Information
We process your personal information strictly for lawful business and service fulfillment purposes:
- To deliver instant digital source code downloads and commercial license keys upon checkout.
- To send critical security alerts, bugfix updates, and lifetime template releases.
- To prevent fraudulent payments and unauthorized account access.
- To improve our live preview studio and mobile responsive performance.
4. Payment Processing & Security
All financial transactions on DeeleepAI are processed through certified, PCI-DSS compliant third-party payment gateways (e.g., Stripe, PayPal).
We never store, process, or view your full credit card number, CVV, or banking credentials on DeeleepAI servers. All sensitive card transmissions are encrypted using industry-standard Transport Layer Security (TLS 1.3).
6. Your Rights (GDPR & CCPA)
Depending on your location (including the European Economic Area, UK, and California), you possess statutory rights over your personal data:
- Right of Access: Request a copy of all personal information we hold about you.
- Right of Rectification: Update or correct inaccurate account details.
- Right to Erasure ("Right to Be Forgotten"): Request permanent deletion of your profile and data history.
- Right to Data Portability: Obtain an export of your purchases and data in a machine-readable format.
7. Data Retention & Deletion
We retain your account and purchase history for as long as your account remains active to provide continuous access to lifetime template updates. If you choose to delete your account, your personal identifying records will be removed within 30 days, except where necessary for statutory tax and accounting obligations.
8. Contact Our Privacy Officer
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact our Data Protection Officer: